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ClearHealth Strategies in Federal IDR Disputes

ClearHealth Strategies appears as the non-initiating party in 53,289 disputes. Self-funded plans account for 83% of its profile — one of the highest shares in Table 9.

The Published Count

What CMS Reports

53,289
Disputes with ClearHealth Strategies as non-initiating party, H2 2024
#6
Rank among the ten most disputed parties
83%
Of those disputes involved self-funded plans
8,275
Disputes where the plan type was never established
Disputes involving ClearHealth Strategies by plan type, second half of 2024
Plan typeDisputesShareWhich process it points to
Self-funded or partly self-funded employer plan44,42583%Federal — ERISA preempts state regulation
Fully insured group plan3311%A state process may apply
Individual market2020%Depends on the state
Federal Employees Health Benefits carrier480%Federal
No issuer response8,275Plan type not established

Source: CMS, Federal IDR Supplemental Tables, Q3 and Q4 2024, Table 9 — “Top 10 Non-Initiating Parties”. “Non-initiating party” is the Departments' own term for the party a dispute is brought against; it carries no finding about conduct, and the counts measure volume of disputes rather than anything else. Note that ClearHealth Strategies is a cost-containment vendor that appears in disputes as the plan's representative, not as the insurer. CMS publishes these tables here.

What It Means for Your Claim

Federal Process or State Process

At 83% self-funded, the overwhelming majority of disputes involving ClearHealth Strategies proceed through the federal IDR process, since ERISA bars state regulation of self-funded employer plans. Fully insured plans account for just 1%, so a state-route alternative applies to almost none of this volume. Another 8,275 disputes show no plan response, meaning the plan type was never established.

Why this decides so much: filing into the wrong process ends the dispute on eligibility rather than on the merits. About 19% of disputes initiated nationally in 2024 were found ineligible, and eligibility was challenged by the other side in 41% to 43% of disputes in the second half of that year. What eligibility turns on.

Before you file against ClearHealth Strategies

  • Expect the federal route for most claims, given the 83% self-funded share, and prepare federal IDR documentation accordingly.
  • Confirm whether the entity on the EOB is the plan administrator or a third-party processor, and identify the actual plan.
  • Obtain plan-type confirmation early to avoid the undetermined status reflected in 8,275 disputes.
The plan name on the card is not the plan type. A self-funded employer plan is very often administered by a carrier whose name appears on the card exactly as a fully insured plan would. The plan document settles it; the card does not.
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What the Federal Medians Say Your Claims Are Worth

Volume tells you who is in the room. What a decided dispute is worth depends on the service and the size of the claim, not on the payer: CMS reports the median prevailing offer at 5.53× the plan's own qualifying payment amount on claims under $100, falling to 1.73× at $10,000 and above, and it varies by specialty from 2.26× to 16.75×.

The medians for your specialty · The full federal dataset · What this costs

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