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Who Is Actually on the Other Side of a Federal Dispute

CMS publishes the parties that appear most often in federal IDR — and, for each one, how its disputes break down by type of health plan. That breakdown is not trivia. Whether the plan behind your claim is a self-funded employer plan decides whether a state process can reach it at all, and filing into the wrong process is how claims die on eligibility rather than on the merits.

Non-Initiating Parties

Plans and Representatives Most Often Disputed

Top non-initiating parties in federal IDR for out-of-network items and services, second half of 2024, with plan-type breakdown
Non-initiating party or representativeDisputes, H2 2024Self-funded plansFully insured plansNo issuer response
UnitedHealthcare242,71174%20%12,593
Aetna120,94369%6%16,746
MultiPlan96,78770%5%22,720
BCBS Texas96,56076%12%6,779
Anthem61,55146%30%12,714
ClearHealth Strategies53,28983%1%8,275
Cigna29,22775%6%3,572
BCBS Arizona16,95190%1%643
BCBS Florida15,3124%60%5,437
BCBS Illinois13,44955%3%3,928

Source: CMS, Federal IDR Supplemental Tables, Q3 and Q4 2024, Table 9. “Non-initiating party” is CMS's own term for the party a dispute is brought against — it carries no implication about conduct, and the counts reflect volume of disputes rather than any finding. Percentages are that party's share of its own disputes by plan type; rows do not sum to 100% because individual, FEHB, government and church plans are omitted from the columns shown.

Why the Plan Type Column Matters

Self-Funded or Fully Insured Decides Your Route

A fully insured plan is one an insurance company sells and bears the risk on. A self-funded plan is one an employer pays claims out of its own money, usually hiring a carrier only to administer it. The name on the card can be identical in both cases — which is exactly why this trips people up.

It matters because ERISA preempts state insurance regulation of self-funded employer plans. A state surprise-billing law, however good, generally cannot reach them. So for a self-funded plan the federal IDR process is the route, even in a state that runs its own arbitration system.

The scale of this is visible in the table above. UnitedHealthcare was the most frequently disputed party in the second half of 2024 with 242,711 disputes, and 74% of them involved self-funded or partly self-funded plans. Across all disputes in the fourth quarter of 2024, CMS recorded 320,845 of 478,849 initiations against self-funded or partly self-funded plans.

Where to find it

  • The plan document or summary plan description states it directly — look for a stop-loss or self-insurance reference.
  • An employer plan administered by a carrier but paid by the employer is self-funded, whatever the card says.
  • If the answer is genuinely unclear, the federal route is usually the safer filing — but the deadline runs either way, so the question needs answering early rather than accurately-but-late.

The last column of the table is worth a second look as well. “No issuer response” counts disputes where the plan type was never established because the issuer did not respond. 93,407 disputes among these parties alone fell into that category in the second half of 2024.

Not every name here is an insurer. Repricing and cost-containment vendors appear as non-initiating parties too, because they act as the plan's representative in the dispute. If a name on your EOB is not the carrier you expected, that is usually why — and it does not change your route, which follows the plan, not the vendor.
Air Ambulance

Most Disputed Parties in Air Ambulance Cases

Top non-initiating parties for out-of-network air ambulance disputes, fourth quarter of 2024
Non-initiating party or representativeDisputes, Q4 2024Self-funded plansFully insured plans
Centene1,7610%5%
BCBS Texas1,56536%14%
Aetna97859%16%
MultiPlan76151%12%
Kaiser Permanente6900%88%
BCBS Tennessee64889%0%
UnitedHealthcare62344%50%
BCBS Illinois55750%20%
Anthem55132%39%
ClearHealth Strategies40985%3%

Source: CMS Table 11, Q4 2024. Shown for a single quarter because the composition of this top-ten list changes between quarters, so adding quarters would understate any party that appears in only one of them. The mix here differs sharply from other services — individual market and fully insured plans carry far more weight. More on air ambulance disputes.

The Other Side of the Table

Who Files the Most Disputes

Top initiating parties or their representatives, fourth quarter of 2024
Initiating party or representativeDisputes initiated, Q4 2024
HaloMD85,648
Radiology Partners71,541
Team Health48,033
SCP Health42,347
OrthoMed Staffing38,361
Envision15,322
Prime Healthcare14,285
RPMG10,436
Gottlieb & Greenspan9,351
Neuromonitoring Associates8,797

Source: CMS Table 8, Q4 2024, shown for a single quarter for the same reason as the table above. CMS reports that the top ten initiating parties accounted for approximately 71% of all disputes initiated in the second half of 2024 — most of them representatives filing on behalf of many clinicians across multiple states. Federal IDR is dominated by parties who file at scale, and the reason is not mysterious: process knowledge and batching are what make individual claims economic to dispute.

That concentration is the honest argument for using someone who does this repeatedly — not because a filing cannot be made alone, but because eligibility, timing and batching are where disputes are lost, and those are learned by volume. Roughly 19% of disputes initiated in 2024 were found ineligible.

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